My client is a global name in the optics and precision equipment and now seek an experience engineer to join them Responsibilities: Assume prime responsibility to solve complex motion control and system integration problems on optical wafer inspection tools Develop holistic product specifications based on overall system requirements Lead product development through release and initiate and design technical solutions Provide feedback by liaising with R&D and engineering teams – mechanical, electrical, software and create and document ECOs as necessary Develop system critical design specifications and design test methodologies Reviewing marketing requirements, develop system critical design specifications and design test methods Support beta testing at customer sites Requirements: Advanced Degree in Mechanical/Electrical Engineering with 7 – 10 years’ experience in systems engineering Strong and holistic knowhow of optical, mechanical and electrical components for development of semiconductor inspection equipment Excellent troubleshooting and analytical skills Ability to read drawings, understand BOMs and use measuring instruments Travel of up to 20% Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases