My client is a world player in the optics and equipment industry and are going through a period of rapid R&D expansion and now seek an engineer for troubleshooting on opto-mechanical systems Responsibilities Manage optical alignment equipment and related alignment methodology for the latest generation of optical wafer inspection tools Improve yield and predictability of the mechanical parts and integration process Participate in the integration and troubleshooting of the manufacturing issues of the mechanical systems and subsystems Liaise with suppliers to resolve component/part quality problems in a timely manner Assist Quality and Purchasing departments in driving supplier quality improvements and cost reductions Requirements Masters in Mechanics or Mechanical Engineering with at least 5 – 8 of years mechanical design experience Stronghold in assembly, alignment, calibration, system integration, and testing of mechanical subsystems, ideally optical-mechanics Experience in developing manufacturing procedures and leading a team in assembling opto mechanical systems Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases