Our client is a renowned global leader in the manufacturing sector producing cutting edge industrial instruments with a presence in 100 countries. In this exciting opportunity, you will be reporting to the Financial Controller. You have successfully collaborated across different departments such as operations to drive cost-efficiency initiatives and as a result, improve overall performance in the project. You are organized and highly detailed. You enjoy working with people and you are able to communicate effectively. You will also need to analyze trends in KPI and understand sources of variances (revenue, cost of sales, inventory and expenses), operations planning, financial forecasting, budgeting and management reporting. A degree in Accounting or Finance At least 3 years of experience in a Financial Planning and Analysis role Work experience in a manufacturing environment will be an advantage. SAP, PowerPoint and Microsoft Excel (Advanced) CEI Reg. Number R1441034 (Christina Fong). EA Registration No. 12C5526 Please send your resume in WORD format by clicking the apply button below or contact Christina Fong on +65 6701 1526 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1441034 (Christina Fong).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases