Senior Graphic designer will productively support digital marketing campaigns with the creation of customer-relevant and brand-resonating materials across various online media. - Meet with clients or the creative director to determine the scope of a project - Work with creative director and account planning teams to create cohesive designs that reflect clients’ corporate goals - Advise clients on strategies to reach a particular audience - Determine the message the design should portray - Create Key Visuals from scratch that identify a product or convey a message - Develop visuals & graphics solution for product illustrations, logos, and websites - Present the design to clients or the art director & senior creative - Incorporate changes recommended by the clients into the final design - Review designs for errors before printing or publishing them
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases