Implement Capability and Capacity Building activities as prescribed under the Community Mental Health (CMH) Division’s work-plan and directives
Guide the team in service planning and continuum of care for the integrated community and dementia support network across the care continuum including social and healthcare sectors
Lead in mapping out the knowledge gaps and skill set requirements for healthcare professionals and ILTC providers to deliver quality and appropriate care for mental health patients
Recommend and plan services and support infrastructure that will better meet the needs of mental health and dementia clients and caregivers
Manage approved budgets for the programmes including ensuring timely submission of claims and delivery of reports from the service partners
Responsible for implementation and project management of relevant CMH projects to achieve better health outcomes and improve the quality of lives of patients and caregivers
Manage the programme evaluation efforts by coordinating, collating and tracking the outcome measures and performance indicators of the CMH programmes on a regular basis
Assist in providing an overview and support in performance tracking of CMHD’s work-plan and initiatives
Collaborate with like-minded partners in relevant innovative programmes to achieve better health outcomes and improve the quality of lives of patients and caregivers
Coordinate CMH engagement plans and activities with the CMH partners and stakeholders including Restructured Hospitals, FSCs, etc
Support the department/division in all related activities to meet the divisional objectives of CMH
Basic degree in any discipline
At least 7 - 10 years’ experience in the healthcare or community sectors, preferred
Proactive, dependable team player and can work independently
Good interpersonal and communication skills
Good leadership and negotiation skills
Good writing and presentation skills
Competent in MS Office Word, Excel and Powerpoint
Interested applicants are encouraged to send your detailed resume with your current/last drawn and expected salary via APPLY. We regret that only shortlisted candidate will be notified. Visit us at for more information.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases