Job Purpose: Develop all aspects of commercial price decision in market, product design and development, underwriting rules and guidelines and explore the different product, pricing and underwriting options and strategies to enable optimal portfolio balance between growth.
Candidate must possess at least a Bachelor's Degree in any related field.
8 years strong working knowledge of general insurance is required for this position.
5 years of technical proficiency in the field
Preferably experience in underwriting, product or pricing discipline
Roles & responsibilities:
Contribute in planning and strategizing to ensure portfolio growth and profitability
Plan for portfolio mix that optimizes long term performance and return
Explore different product, pricing and underwriting options and strategies to enable optimal portfolio balance between growth and profit
Analyzing statistical data to ensure profitability; evaluate possibility of losses due to a specified claim trend, loss type or age segment
Understand customer's needs and behaviors to increase success rate
Develop product and prices that suit customer's need
Provide technical support internal and externally to improve awareness
Define and review of process to ensure the most effective and efficient delivery of products, pricing and underwriting
Explore different product, pricing & underwriting options and strategies for the team
Lead any of the MISC/SME portfolio projects in order to improve performance of the team
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases