Rapidly growing global MNC Excellent growth opportunities Attractive remuneration I am now looking to fill the role of a Marketing Executive/Senior Marketing Executive for a leading Diagnostic Devices company and you will be tasked with helping develop marketing tools to attain product and country / region specific strategies spanning over APAC. You will drive product launches, draw up annual marketing plans as well as chalk up strategies to support the growth of business across all platforms. You will have a degree in Science or equivalent with at least 4 years of relevant experience in a technical as well as a commercial role preferably with a strong understanding of In-Vitro Diagnostics and Life Sciences space. You will display advanced analytical skills prioritizing opportunities and aiding in timely decision making. Proven understanding of marketing tools to aid in achieving the sales and marketing targets and initiative to exceed the applicable targets will make you an ideal candidate for this role. If what drives you is a chance to grow in a diverse environment where your individuality is cherished, this makes an ideal workplace for you. Please send your resume in WORD format by clicking the apply button below or contact Haifa Nizar on +65 6701 1520 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1765981 (Haifa Nizar).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases