My client is a world leader in the design and manufacturing of complex optical products and now seek an experienced Optical Engineer Responsibilities: Assist in optical system concept and architecture development to address customer needs and requirements Select and evaluate optical components and subsystems and work with a multidisciplinary team to integrate the optics with instrument hardware. Perform in-depth analyses (including tolerance analysis) to evaluate system-level performance. Set up and perform detailed modeling of the optical system/subsystem Provide comprehensive design review reports, verification test plans Set up optical jigs and prototypes and support engineering verification tests on instruments. Support existing product lines in manufacture (troubleshoot instruments, solve complex problems). Collaborate with expert optics consultant in mini-innovation-projects to develop novel optical solutions that address current and future technological challenges. Requirements: Advanced Degree in Physics, Optics or Optical Engineering At least 6 to 8 years of work experience in a product development/engineering environment Experience in lens design will be a big plus Stronghold in optical modelling system software Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases