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Senior Patient Service Associate - Appointment Booking - 5 days / North

Keywords / Skills : Senior Patient Service Associate - Appointment Booking - 5 days / North

1 - 4 years
Posted: 2019-04-04

Nationality
Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Recruitment/Staffing/RPO
Function
IT
Role
Software Engineer/Programmer
Posted On
4th Apr 2019
Job Ref code
7161680
Job Description
Job Description :
  • Leading Healthcare Industry
  • 5 days / Office Hours
  • Min 1 year relevant experience in appointment booking / customer service/ healthcare industry


Our client , a well known and established Healthcare industry

Responsibilities:
Ensure telephone standards and call handling capacity are managed
Supervise PSA in their daily operational activities
Assist in patient's enquries and handle patient's appointments
Investigate and report problem related to appointments management
Manage staff duties and ensure efficient coverage in appointment centre
Assist in coaching and auditing of staff rostering
Orientate and train new staffs
Manage the SMS responses to patient's appointment

Requirements:
  • Min 2 years relevant experience in appointment booking / customer service/ healthcare industry
  • Able to handle high volume of calls
  • Proficient in MS Office Applications


How to Apply:

Interested applicants may apply by sending in your updated rsum (in MS Word format) to Yvonne Sham Len Chee (EA Personnel Registration No: R1104911) at

We regret to inform that only shortlisted candidates will be notified.
By submitting any application or rsum to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

About Company

Established in 1990, the Achieve Group is today one of the leading HR consultancies and recruitment agencies in Singapore, specialising in General Recruitment, Technology Recruitment and Executive Search.


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