Send me more jobs like this

Senior Patient Service Associate

Keywords / Skills : Senior Patient Service Associate, Patient Service Associate, Patient Service

6 - 7 years
Posted: 2019-11-09

Health Care
Patient Service Associate
Posted On
9th Nov 2019
Job Ref code
Job Description
Job Description :

Job Roles & Responsibilities
  • Ensure smooth operations and manage patient flow.
  • Plan and manage manpower roster.
  • Supervise, monitor and audit staff performance and service standards.
  • Update staff regularly on operation issues, including conducting roll calls and trainings.
  • Conduct investigations and disciplinary counselling.
  • Handle patient feedback and perform service recovery.
  • Participate in improvement projects and system implementations.
  • Participate in the planning for emergency preparedness.

Job Requirements
  • Candidate must have 6 years experience in relevant field
  • Diploma in any discipline/ GCE 'A'/'O' Level/ Higher NITEC in Business Studies/ NITEC in Service Skills
  • Able to multi-task and work in a fast-paced and dynamic environment
  • A team player with good interpersonal communication skills
  • Experience in frontline customer service is preferred
  • Proficiency in computer application

About Company

Wsh experts Pte Ltd
Similar Jobs
View All Similar Jobs

Walkin for you