Senior Perfumer – Scent/Perfumery/Cosmetics/Fragrance Industry - International Specialty Chemicals- Pioneer for a new COE- Team Lead Role- Regional Customer needs- SEA/Middle East I am currently working on an exclusive mandate a leading International Specialty Fragrance Business to help them identify a suitable candidate for a Senior Perfumer position based in Singapore. This role will be reporting to the Vice President of Global Innovation and will be leading a team of perfumers to develop fragrances for customers in SEA & Middle East.Requirements- Degree in Science- 10 to 20 years of experience in Perfumery-Fragrance Creation- Excellent Interpersonal skills and communication skills- Experience in leading a team Please send your resume in WORD format by clicking the apply button below or contact Savi on +65 6701 1524 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1216080 (Sathiyarajan Vinayagamani).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases