• Responsible for development and ongoing maintenance/enhancements of business systems. • Ability to analyze business requirements, review existing systems, define the solution, and translate that into detailed programming designs. • Ability to take detailed programming designs and perform the development required to translate them into efficient and accurate code. • Capable of effectively communicating with internal and external customers possessing various levels of technical knowledge. Ability to determine the underlying issue when presented with sometimes ambiguous and/or contradictory information; demonstrate good listening skills. • Ability to quickly solve/determine problems working with technical/non-technical groups in areas that may not be primary area of expertise. Qualifications • At least 5 years experience in SAP ABAP Development in SAP ECC • At least 2 years experience in SAP HANA Development, specifically CDS Views or HANA Studio • At least 2 years in Data Analytics related proejcts • At least 5 years experience in Gathering and analyzing requirements • At least 5 years experience in 3 or more SAP modules • At least 5 years experience in ABAP Workbench • At least 3 years experience in Client interactions • At least 3 years experience in ABAP Workflow • At least 5 years experience in Technical writing and documentation skills • At least 3 years experience in Managing priorities, deliverables on schedule
Nityo Infotech Corporation is a global provider of IT services and end-to-end solutions designed to help clients improve their competitiveness and efficiency. Nityo Infotech has operations in 11 countries with 16 offices across globe includes US, Europe and Asia. Its portfolio of solutions and services includes outsourcing, system integration, Application Software development, IT consulting and Quality Assurance & Training. Nityo provides services to several clients located across the world, including many Fortune 1000 and Global 2000 companies, in the commercial, industrial and government sectors - across key vertical markets, like financial services, Manufacturing & Semiconductor, life sciences and healthcare, telecommunications and utilities, Top notch System Integrators, and independent software vendors. Nityo is a SAP Service Partner & also has created Center of excellencefor PeopleSoft technologies in their offshore devolpment centers in Singapore & India. Visit us @ www.nityo.com to know more about us.....
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases