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Senior Service Delivery Manager (Network Infrastructure)

5 - 8 years
Posted: 2019-11-09

Industry
Recruitment/Staffing/RPO
Function
IT
Role
Software Engineer/Programmer
Posted On
9th Nov 2019
Job Ref code
seniorservicedeliver
ymanagernetworkinfra
structure1
Job Description
Job Description :
Job Description :
**Our Client is an established company in Singapore, who is seeking to recruit a Senior Service Delivery Manager (Network Infrastructure).
Senior Service Delivery Manager (Network Infrastructure)
Responsibilities
Engage all stakeholders to gather requirements on the network infrastructure to plan, install, test & implement systems in accordance with the specifications & service level.
Provide network consultancy services to the customers for technical design formulation and clarifications
Ensure all projects are implemented based on technical best practices and with high quality standards.
Diagnose, troubleshoot and provide end-to-end management of infrastructure disruptions or technical issues encountered by users, and plan infrastructure upgrade activities. Provide timely status updates to relevant parties.
Create and maintain comprehensive documentation for all implemented networks until customer acceptance.
Assist in preparation of proposals and solution presentations to customers
Able to lead a team of network engineers to carry out all project required activities and deliverables.
Able to multi task and work independently.
Able to work under stress and irregular hours in a large scale implementation project
Able to provide technical escalation support to fellow engineers to resolve issues.
Has experience implementing IT network projects and possesses key leadership qualities and high EQ to ensure project can be delivered successfully within the customer schedule and budget.
Attain key certifications for partnership with key vendors.
Work with various network vendors to implement the project as a whole
Identified to support Ops team upon project commissioning
Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s), Service Delivery Director for development of that opportunity. Be involved in pre-sale activities.

The Ideal Candidate should possess the following:
Bachelor's degree in computer science and prefer CITPM / PMP certification.
At least 5 years in IT project lead role
Minimum 4 to 5 years of network/ server / programming experience (Scripting, Powershell, C#)
JJ Consulting Services
EA Licence No.: 12C6207

Location:
Singapore (Preferred)

Job Description : **Our Client is an established company in Singapore, who is seeking to recruit a Senior Service Delivery Manager (Network Infrastructure).Senior Service Delivery Manager (Network Infrastructure)Responsibilities * Engage all st

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