Be in charge of the development and documentation of requirements specifications and functional specifications.
Develop, document and version-control codes.
Participate, assist and support in development and execution of QA test plans for SITs and UATs.
Provide support for production systems and participate in maintenance tasks, including change requests and upgrades.
Engage in all aspects of the software development cycle, including the coding and testing, conducting of system installation, user training and testing, documentation, post implementation support, and debugging and bug fixing of the Company’s business offerings, solutions and services.
Required Qualifications, skills & attributes
Diploma/Bachelor's degree in Computer Science, Information Technology or equivalent.
Have a strong sense of responsibility and ownership of work.
Must be able to work closely within the team and at the same time be able to work independently with minimal supervision.
Have a meticulous sense for details and a keen interest in quality work.
Ability to work and contribute within a team.
Knowledge of Java, JSP, Spring framework and Hibernate will be preferred.
VCC, a subsidiary of DeClout Limited, is the leading e-trade and e-logistics aggregator in Asia. We offer e-trade and e-freight solutions through our trade declaration portal and other valued added services to companies worldwide. Backed by a team of experienced IT and logistics professionals, VCC revolutionizes the e-logistics marketplace by allowing businesses in the trade, supply chain and logistics industries to converge, exchange data, communicate and collaborate virtually on our cloud platform. Our strategic partners include IE Singapore, SPRING Singapore, IDA, Singapore Logistics Association, CAAS and IATA to name a few. For more information, visit www.vcargocloud.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases