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Senior System Analyst (/1yr contract/US MNC/Queenstown)

Keywords / Skills : System Analyst, System Engineer, Business System Analyst, System Administrator, SAP/ERP systems, SD, MM, FI

5 - 8 years
Posted: 2019-12-03

Nationality
Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
IT/Computers - Software
Function
IT
Role
System Administrator
Posted On
3rd Dec 2019
Job Ref code
7675288
Job Description
Job Description :
  • Up to S$7.3K Base+gd benefits!
  • Branded US MNC!/1yr contract!
  • Queenstown!/Proficient in SAP AFS preferred

Our client is one of the leading global sports apparel MNC with a prestigious history.
Responsibilities:
  • Provide level 0 & 1 support to either businesses or internal employees that are experiencing technical or software issues
  • Setup users and monitor usage
  • Perform diagnosis on issues and follow escalation procedure in a timely manner
  • Build knowledge base on known issues and solution, providing support structure and KPI reporting.
  • Work closely with end users and follow up on requests in a timely manner, ensuring customer satisfaction
  • Participate in workshops with business and IT, providing technical consultancy and translating requirements into technology solutions
  • Coordinate and communicate functional requirements of business unit and technical solutions with IT resources
  • Solution functionality testing, provide feedback and making sure programs are compatible with companys existing technical landscape
  • Identify and communicate system/process improvement opportunities within the internal team.
  • Document and Communicate system changes to business stakeholders, translating system functionality into business relevant language

Requirements:
  • Diploma/Bachelor's degree in Computer Science, Information Systems
  • At least 2 years experience in a technical support team/environment
  • Working Knowledge B2B technology, with focus on APIs, and web service platforms
  • Conceptual Knowledge of Microsoft windows and network environment including general understanding of internal/external access
  • Excellent analytical skills and ability to translate business functionality and opportunities into clear, precise and easy-to-read functional specifications
  • Strong business acumen to quickly learn new business processes and understand the technology requirements
  • Patience, good listening skills and excellent communications skills to effectively communicate with both business and technical IT teams
  • Own, escalate and resolve issues quickly with customer focus
  • Positive, can-do attitude that lifts the collective team
  • Familiarity with SAP/ERP systems (SD, MM, FI, etc.) is a plus
  • Vision to see opportunities for improvements in the existing functionality

Other Information: (optional)
  • Mon Fri, 830am to 530pm
  • 1yr contract, may renew or convert depending on performance or business needs
  • Up to S$7.3K Basic+good benefits!

For quicker processing of your email application, please indicate Position Title in the subject heading and information in your resume:
  • Current & Expected salary
  • Reason(s) for leaving
  • Availability to start work


How to Apply:
Interested applicants may apply by sending in your updated rsum (in MS Word format) to Patrick Thomas Jiang Yiang Dong (EA Personnel Registration No: R1105012) at

Notice:
We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.
By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.
Cessation of Collection of full NRIC Numbers:
In compliance with the Personal Data Protection Act and commitment to protect candidates personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.
Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

About Company

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.With offices in Singapore, Malaysia and Hong Kong, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!
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