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Senior System Analyst

Keywords / Skills : Jboss, Tomcat, Java, SQL Server, Mysql Server, Business Analyst, System Analysis, System Analyst, Problem Management, Information Technology, Software Engineer, System Integration, IIS server

4 - 14 years
Posted: 2019-01-07

Job Description
Key Accountabilities
  • Contribute technical knowledge and/or expertise to various stages of the software development process to ensure compliance with development standards and achievement of documented requirements.
  • Translate user requests for enhancements and corrections into design specifications to ensure the solution is both fit for purpose and fit for use.
  • Undertake testing and gather feedback to improve the quality of outputs and reduce operational risks; undertake design walkthroughs.
  • Participate in implementation planning to task level, assisting with implementation and providing systems support throughout the implementation period.
  • Provide ongoing technical support and problem resolution to minimise the impact of service outages; analyse and resolve problems, and where necessary, escalate issues for follow-through with external service providers; monitor recurring problems to identify and resolve trends.
  • Undertake post-release activities to develop a base of knowledge to be incorporated into future build and release cycles; maintain timely and accurate system documentation, including design/solution document, technical and user guides, etc.

Key Performance Indicators
  • Ability to design and complete end-to-end business processes to support the projects and the diversified distribution channel strategies.
  • Ability to work closely together with stakeholders and vendors to achieve project objectives.
  • Quality and timeliness of the services provided to the business and of other agreed tasks, reports and projects.
  • Delivery of business value via consistently improving BAU operations.
  • Delivery of enhanced levels of communication and co-operation between IT and the business.

External & Internal Contacts
  • Provide technical solutions and advise to business users.
  • Work closely with business team, internal and external IT team on day to day activities.

Decision Making
  • Assess and recommend on technical solutions, application strategy, design & approaches. 
  • Assesses and manages a variety of complicated tasks; discusses the scope and resources required to complete tasks.
  • Balancing both urgent and routine tasks in an environment with numerous stakeholders and tight timeframes; demonstrating initiative and flexibility.


A recognized Diploma or Degree in Computer Science, Information Technology or relevant/ related qualification with at least 4 years of relevant work experience preferably in insurance/ financial industry.

Skills & Knowledge
  • Servers: Jboss, Tomcat, IIS Servers.
  • Database & SQL: MS SQL Server.
  • Strong analytical and problem-solving skills, communication and interpersonal skills.
  • Fast learner, able to work independently, as a team player and within tight work schedules.

  • Required candidates with business requirement gathering, providing technical/application solutions and strategy planning experiences.
  • Experience in Java/Dot Net environment and system integration development.
  • Preferably 2 years and above experiences in vendor management, application maintenance and BAU support. 

About Company

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