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Senior System Analyst

Keywords / Skills : Jboss, Tomcat, Java, SQL Server, Mysql Server, Business Analyst, System Analysis, System Analyst, Problem Management, Information Technology, Software Engineer, System Integration, IIS server

4 - 14 years
Posted: 2019-01-07

Job Description
Key Accountabilities
  • Contribute technical knowledge and/or expertise to various stages of the software development process to ensure compliance with development standards and achievement of documented requirements.
  • Translate user requests for enhancements and corrections into design specifications to ensure the solution is both fit for purpose and fit for use.
  • Undertake testing and gather feedback to improve the quality of outputs and reduce operational risks; undertake design walkthroughs.
  • Participate in implementation planning to task level, assisting with implementation and providing systems support throughout the implementation period.
  • Provide ongoing technical support and problem resolution to minimise the impact of service outages; analyse and resolve problems, and where necessary, escalate issues for follow-through with external service providers; monitor recurring problems to identify and resolve trends.
  • Undertake post-release activities to develop a base of knowledge to be incorporated into future build and release cycles; maintain timely and accurate system documentation, including design/solution document, technical and user guides, etc.


Key Performance Indicators
  • Ability to design and complete end-to-end business processes to support the projects and the diversified distribution channel strategies.
  • Ability to work closely together with stakeholders and vendors to achieve project objectives.
  • Quality and timeliness of the services provided to the business and of other agreed tasks, reports and projects.
  • Delivery of business value via consistently improving BAU operations.
  • Delivery of enhanced levels of communication and co-operation between IT and the business.


External & Internal Contacts
  • Provide technical solutions and advise to business users.
  • Work closely with business team, internal and external IT team on day to day activities.


Decision Making
  • Assess and recommend on technical solutions, application strategy, design & approaches. 
  • Assesses and manages a variety of complicated tasks; discusses the scope and resources required to complete tasks.
  • Balancing both urgent and routine tasks in an environment with numerous stakeholders and tight timeframes; demonstrating initiative and flexibility.

Qualifications

A recognized Diploma or Degree in Computer Science, Information Technology or relevant/ related qualification with at least 4 years of relevant work experience preferably in insurance/ financial industry.

Skills & Knowledge
  • Servers: Jboss, Tomcat, IIS Servers.
  • Database & SQL: MS SQL Server.
  • Strong analytical and problem-solving skills, communication and interpersonal skills.
  • Fast learner, able to work independently, as a team player and within tight work schedules.


Experience
  • Required candidates with business requirement gathering, providing technical/application solutions and strategy planning experiences.
  • Experience in Java/Dot Net environment and system integration development.
  • Preferably 2 years and above experiences in vendor management, application maintenance and BAU support. 


About Company

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HackerTrail is a curated marketplace exclusively for IT talent ranging from developers to infrastructure specialists to data scientists. Using clever technology and gamification, HackerTrail connects the right candidate to the right job opportunities with top companies across Southeast Asia.


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