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Senior Technical Account Specialist (Pharmaceuticals)

Keywords / Skills : Senior Technical Account Specialist (Pharmaceuticals)

7 - 12 years
Posted: 2019-01-19

Sales/ Business Development
Key Account Management
Post Graduate
Posted On
19th Jan 2019
Job Ref code
Job Description
My client is a leading name in the manufacturing of complex packaging components and services to the healthcare industry and now seek an experienced Technical Account Specialist to support multi-national accounts, key development accounts and other customers of my client

  • Provide technical assistance relating to products, processes and identify and close opportunities
  • Co-ordinate and administer projects and act as technical interface between customer and functions
  • Lead customers in technical matters relating – service recommendations, product and packaging development, component processing, complementary systems and safety administrations and all other information needed to assure products meet requirements
  • Take a proactive role as technical interface between the customer and business functions – support development of strategies for products and services, interface with customers and account managers to obtain necessary background information
  • Advise on status of internal and external customer linked projects and update cross functional team on technical issues and projects
  • Identify trends in industry and assess evolving customer needs to develop, design and conduct technical studies of products and technologies for generating and supporting the business
  • Promote, present and actively participate in growing the business – lead technical seminars and symposiums with customers and prepare technical presentation and training materials
  • Represent the firm in tradeshows, conferences, seminars and industry forums – prepare presentation, posters and interface with industry leaders on technical topics
  • Act as a liaison between customers, Sales and Laboratories
  • Build expertise in key market knowledge areas over and above the internal trainings
  • Define all customer and technical criteria needed for new product launches, new products and formula development or other development projects
  • Lead special projects as needed
  • Work with Scientific Insights Lab as needed on special customer projects
  • Work closely with QA and Operations on change control and assist customers with technical aspects of change and FAQ
  • Work closely with all other members of Global Technical Customer team to assure open communication and a high level of effectiveness

  • Masters or Bachelors in a technical field (Chemistry/Materials/Engineering) with at least 7 years’ experience in technical support, analytical laboratory, research and development or an equivalent engineering role
  • Strong interpersonal skills and ability to influence and manage key relationships across diverse organizational levels, business units and customers
  • Ability to utilize sound judgment and manage multiple priorities with a sense of urgency
  • Ability to anticipate and identify internal and external client needs and make appropriate recommendations
  • Ability to work in a virtual environment in a global organization.
  • Global Travel will be required

Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).

About Company

EA Registration No. 12C5526

Founded in 1950, and established in Asia in 2004, VOLT is a NYSE listed Fortune 1000 provider of talent (recruitment), technology and consulting services with 4,200 full time employees, some 30,200 contractors and 192 offices across Europe, North and South America and Asia.

Volt's workforce solutions include executive search, contract and temporary staffing, managed services programs, vendor management systems and recruitment process outsourcing. Volt combines consultative focus, Six Sigma practices and efficient e-procurement technologies to deliver the talent and processes that help our customers succeed.
We connect companies with industry-leading specialists. Our proven search process cultivates a superior network of active and passive professionals, enabling us to provide best-fit experts in a broad range of business disciplines.

Our areas of expertise include Accountancy & Finance, Engineering, Human Resources, Information Technology & Telecommunications, Life Sciences, Procurement & Supply Chain, Property, and Sales & Marketing.

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