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EA Licence: 11C3793

Senior Voice Expert - Team Lead (CCNP Voice/CCIE Voice)

  • Responsible for the configuration, implementation, support of Voice Telephony/ VOIP architecture throughout project life cycle 
  • Provision of system administration of the Voice telephony infrastructure post go-Live 
  • Responsible as a technical lead for implementation suite of activities
  • Responsible for architecture design and the document review pertaining to Voice Telephony architecture together with the implementation vendor
  • Co-ordinate with project team contacts, the vendors, project managers and other stakeholders to ensure smooth delivery of implementation 
  • Identify opportunities to innovate, extend and enhance service delivery wherever possible
  • Prepare and present clear and concise reports and documentations. Set or define key indicators to qualitatively track project status
  • Ensure that the project status and progress are communicated across the stakeholders, team members and contributors in a meaningful manner. May be required to chair meetings or participates in project planning sessions to steer the project towards the objective, while managing all stakeholders’ expectations
  • Identify, rectify and escalate implementation issues to project manager swiftly 
  • Perform other duties as assigned

Requirements:
  • Diploma/ Degree in Computer Science/ Information Technology or Telecommunication from a recognized institution
  • 8 years of experience in implementing and administration of Voice Telephony/ VOIP infrastructure, possess experience in deploying, configuring, and administration of enterprise VOIP telephony solutions a large scale production environment
  • Proficiency with the design, implementation and support of Cisco Voice Telephony Architecture, excellent networking knowledge and exhibit strong technical and communication skills
  • CCNA/ CCNP Voice/ CCIE Collaboration Certification 
  • In depth knowledge of Voice Telephony / VOIP architecture
  • Experiences with protocols such as SIP, H323, MGCP, SCCP, etc 
  • Experiences with Cisco UCM, UUC, Voice Gateway / Gatekeeper, etc 
  • Possess Team Leading experience, with capability to manage 5 to 10 team members
  • Possess good Vendor Management skills
  • Project management qualification such as PMP is an added advantage
  • Willingness to travel to APAC region as required for project implementation 

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

   

Sounds like a good fit?

If you are interested in or qualify for this position, please visit our website at www.gmprecruit.com to submit your application now. You may also click on the Quick Apply (pencil) icon at the bottom of this page.

Because we strongly believe in fair employment, we practice objective merit-based consideration for all qualified applicants. If you are shortlisted for the position, you will hear from our friendly consultants personally.


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