Service Desk Consultant

Job Summary

Versant Systems Pte Ltd
IT/Computers - Software
Job Category:
Years of Experience
4 - 8 years
Bachelors/ Degree, Diploma
Posted On
9th Apr 2019

Job Description:

Service Desk Consultant


  • Degree/Diploma in IT or Equivalent 
  • Minimum 4 years of experience in providing IT support for users’ IT environment remotely via phone, chat and/or using remote assistance tools 
  • Solve tickets according to ticket handling documents 
  • Strive to solve tickets according to SLA and KPI’s 
  • Extensive hands-on experience with latest Microsoft products (Azure/Enterprise Tools) 
  • Experience using industry standard ticketing systems (LanDesk, Remedy, Heat) 
  • Excellent communication and interpersonal skills 

Interested applicants please forward your updated profile to amy@versantsys.com

Apply Now

About Us

VERSANT SYSTEMS.. Founded by well experienced Business Consulting, Talent Management & Training experts with over 18+ years of experience in Information Technology & Business Consulting across APAC & NA regions. It is now serving customers across South East Asia with its head-quarters in Singapore.

With the rich experience & right talent pool, VERSANT SYSTEMS is geared up to address the GAP in IT talents' DEMAND-SUPPLY through an Innovative, Best-In-Class recruiting engine, backed by a dedicated Client-Centric service focus.

VERSANT SYSTEMS delivers the service to support its customer journey towards greater performance by partnering with them for a long haul.

  • Capability to implement, manage and support the hiring plans of the customers at an affordable cost.
  • Flexible staffing model for rapid ramp up or ramp down.
  • Decentralized delivery model utilizing cost-effective, time-bound and scalable solutions.
  • T&M Resource Engagement for cost effective delivery.
  • SOW Resource Engagement for risk free delivery.
  • Best-In-Class Headhunting Services for niche roles.
  • Comprehensive Background Checks.