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SG Telco Technical Support Analyst x3 (Salary up to 2500/ Tai Seng)

Keywords / Skills : Technical Support, Technical Support Executive, Customer Support, TSE, Technical Support Engineer, TSR, Tech Support, Telco

1 - 4 years
Posted: 2019-06-11

Nationality
Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Recruitment/Staffing/RPO
Function
IT
Role
Customer Service Executive
Posted On
11th Jun 2019
Job Ref code
7280877
Job Description
Job Description :

Basic up to $2300 + Allowance + AWS + Bonus+ Free Telco Services
5 days work week; Location: Tai Seng
Call Center Environment


Responsibilities:
Provide end to end customer technical support
Mobile, Digital Voice, TV and Broadband, Wireless Hotspots etc.
Meet all the KPIs as set out in Service Quality Standards and Balanced Scorecard
Work with inter-departments to assist customers in resolving disputes and providing solutions
Represent SG Telco in a professional and polite manner at all times (Training will be provided)

Job Requirements:
Minimum O Levels and above with IT Certificate
Good with IT Devices and able to work in fast paced environment
Pleasant and warm personality
Fresh graduates with good telephone etiquette are super welcome!
Training will be provided

Other Info:
5 days work week
Work hours: Shift hours
Working Location: Tai Seng
Candidate who are available to start on short notice / immediately is preferred

HOW TO APPLY:
Simply submit your application by emailing a detailed copy of your updated Resume in MS Word Format (including your Current and Expected salary with attached recent photo) to Ethan Soh Yi Sheng (EA Personnel Reg. No.: R1877641)
or call your friendly Consultant, Ethan, at 6590 9905 for a confidential discussion.
We regret only short-listed candidate will be notified. All applications will be treated with the strictest confidence.
By submitting any application or rsum to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.
YOUR SUCCESS IS OUR ACHIEVEMENT!

About Company

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.With offices in Singapore, Malaysia and Hong Kong, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!


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