Permanent opportunity with leading organization with nearly 8000 staffs in the region. Chance to be in a well-developed software engineering team with latest updates on technologies. Attractive compensation package with other permanent benefits. In this role, you will be responsible for but not limited to: Involve in full SDLC of Internet of Things (IoT) Products. Build and design on User Experience for web applications. Work with business units to define new ideas, define test cases and review of pull requests. Participate in new technologies, innovation for new products and improvement of existing products. Involved and support multiple projects (i.e: Open Source, etc.) To be successful for the role, you will require to have: 4+ Years of hands-on Full-stack development experience. Hands-on on modern web technologies: HTML, CSS, Angular, JQuery, etc. Strong hands-on experience on working with Java (Spring, Hibernate) as backend. Strong communication skills to work with the team effectively. Please send your resume in WORD format by clicking the apply button below or contact Helen Nguyen on +65 6701 1519 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1660747 (Nguyen Ngoc Thanh Hien).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases