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Solution Engineer (Presales)

Keywords / Skills : Presales, Sales Support, RFP/RFI Responses, Customer Engagement, Partner Support, Sharepoint, Office 254, Azure, Microsoft Cloud Offerings, Active Directory

5 - 13 years
Posted: 2018-10-16

Industry
IT/ Computers - Software
Function
Sales/ Business Development
Role
Sales Engineer
Education
Bachelors
Degree
Posted On
16th Oct 2018
Job Ref code
33026
Job Description
Key Words: Presales, Sales Support, RFP/RFI Responses, Customer Engagement, Partner Support, Sharepoint, Office 254, Azure, Microsoft Cloud Offerings,  Active Directory,

Role: Solution Engineer (Presales)

Industry: Computer Software, Information technology

Function: Presales

Location: Singapore

 
About Our Client

 Our client is a Microsoft Cloud expert. Over 10,000 company trust the company to accelerate the migration, management, and protection of their Office 365 and SharePoint data. The company’s integrated cloud, hybrid, and on-premises software solutions are enhanced by 24/7 support and award-winning services. Organizations across six continents and all industries rely on our client to ease transition to the Microsoft Cloud, increase IT administrator productivity, and satisfy governance and compliance objectives.

The company has been named to the Inc. 500|5000 six times and the Deloitte Technology Fast 500™ five times. They are a leading Microsoft ISV Partner, in Application Development, Cloud Platform, Cloud Productivity, and Collaboration and Content, and a US Government GSA provider via strategic partnerships.

About the Solution Engineer (Presales),


This role will utilize your technical expertise and customer facing skills in the dynamic tech industry. This position is your opportunity to succeed as a pre-sales professional, allowing you to work with state of the art software offerings. The company will provide you with continuous training and mentorship to help you on your way to success as a sales engineer.

Key Responsibilities

Your job is to partner with the sales executives as the key technical lead throughout the pre-sales lifecycle of our business. Through this partnership, you will work in a consultative role to assist in the successful closing of new deals by performing demonstrations and pre-sales support to our prospective and returning customers.

Your responsibilities will include:
  • Presenting and demonstrating the company’s product offerings relevant to customer objectives remotely and on-site
  • Communicating with prospective customers, assisting and guiding them through their evaluation and selection process
  • Building environments tailored to customer requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
  • Participating in writing proposals in response to RFIs / RFPs that showcase how the product line can satisfy customer requirements with attractive return on their investment
  • Sharing information with the sales and technical teams about our products and the market
  • Acting as the customer advocate and liaison to the product management and development teams
  • Helping the sales team identify and understand customer business objectives and organization to best align the company’s technology
  • Establishing relationships with key customer business and technical advocates that have the power to drive long-term solution adoption within their company
  • Developing customer’s buying vision for how the company can help them reduce costs and increase business agility
  • Supporting Partner and Marketing teams with their field activities
  • You’re tasked with serving as a key technical resource through the sales cycle. That means you’ll need to become an authority in the features and benefits of the software and services solutions to properly educate customers, gain consensus, and demonstrate value solving their SharePoint and Office 365 concerns.
About You

Please note: Interested Applicants must be able to work in Singapore.
  • BA/BS Degree (Computer, Technology and Engineering majors preferred)
  • Relevant work experience in presales/presales support
  • Confident and enthusiastic presentation skills
  • Advanced business and technical communication skills – can lead conversations to align technical value to client’s business needs
  • Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality
  • Ability to maintain excellent relationships with customers and colleagues
  • Ability to work individually and within a highly collaborative team
  • Willingness to learn and adapt in a dynamic and fast changing environment
  • Authoritative business analysis capabilities
  • Advanced troubleshooting skills
 
Technical Qualities:
  • Working knowledge of Microsoft Cloud offerings such as Office 365 and Azure
  • Working knowledge of Microsoft Server software such as SharePoint, Windows Server, Microsoft SQL Server, IIS, and Active Directory
  • Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions and hybrid architectures
  • Experience in ITPro related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM and SharePoint technologies
  • Working knowledge of TCP/IP, DNS, Active Directory, SMTP, and DHCP technologies
  • Broader knowledge of server and cloud offerings in the tech industry


Personal Attributes

 
Mindset:

·        Positive can do attitude

·        Relentless – will not give in

·        Positive energy

·        Collaborative and team player

·        Takes ownership and accountability for situation

Skillset:

·        Creative and Versatile

·        Good listening Skills / humility

·        Culture Sensitivities / local experience

·        Project management / implementation

Discipline:

·        Analytical and possess the ability to solve problems permanently

·        Must be a good team player with eye for details and improvement.

If you are interested to learn more about the above job role or any other job opportunities, please apply to this job advertisement or alternatively contact the following consultant:

Danica Pagsisihan

+65 65898787

danica@searchelect.com

SearchElect Pte. Ltd. adheres to the Singapore Ministry of Manpower Tripartite guidelines on Non-Discriminatory Job Advertisements which you can find more information about HERE.  If you feel any part of this job advertisement is discriminatory please immediately raise to our attention via webadmin@searchelect.com.  We take these matters seriously and thank you for your cooperation.



About Company

SearchElect is a specialist search firm serving the mid to senior level APAC technology talent market with a modern, innovative approach. SearchElect is responding to the current market needs of not just farming resumes or qualifying against key word searches but working as a partner to both our clients and candidates. We have a deep understanding of the IT and Telco services industry from Sales to Delivery of IT Outsourcing and Managed Services across the entire IT stack. This allows us to understand the human equity ecosystem required in the modern workplace from Connectivity, Mobility, Cloud, Hosting, Data Analytics, BYOD, KPO/BPO, B2B2C, UC&C wrapped around Capex to Opex Service Delivery models. We qualify against IQ/EQ and align our candidates and clients career expectations to ensure an accurate and sustainable match.
(Employment agency licence no. 11S4620)


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