Must have at least 1 year of work experience preferably in Recruitment or Sourcing.
Must have good communication skills.
Can do multitasking and keen to details.
Can work with minimal supervision.
Willing to work in Makati.
Can start ASAP.
Screens and conducts phone interviews of applicants to meet requirements of the company. Provides recommendation of short-listed applicants. Schedules and invites applicants to interview with leader. Maintains tracker and reports of applicants processed Helps design sourcing material Support other recruitment activities as needed.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases