Our client a global US MNC have a new opportunity for an experienced Sourcing Commodity Manager to join their Singapore team, this role will support and lead activities related to the sourcing of components and OSAT services. Responsibilities include: Negotiating contracts and supplier agreements at a strategic level Managing supplier KPI performance and review on a regular basis Participate in corporate S&OP meetings Become a subject matter expert in trends, shortages, and cost drivers Develop positive long-term win-win relationships with key suppliers Maintain supplier scorecards and risk management plans Lead regular business reviews and lead project status update meetings Requirements: Excellent negotiation and communication skills 5-10 years’ experience Knowledge in wafer bumping/wafer level packaging/Assembly/Test BSc/BEng preferred SAP proficiency highly desired Please send your resume in WORD format by clicking the apply button below or contact Mia Lyons on +65 6701 1521 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1114276 (Mia Sofie Lyons)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases