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SQL Database Administrator (SME / Team Lead)

Keywords / Skills : SQL Database, Microsoft SQL

5 - 10 years
Posted: 2018-10-23

Nationality
Philippines
Industry
Entertainment/ Media/ Publishing
ITES/BPO
KPO/Analytics
Function
IT
Role
Team Leader/ Technical Leader
Education
Bachelors
Degree
Posted On
23rd Oct 2018
Job Description
Responsibilities:
  • Maintain a comprehensive understanding and support the technical environment underpinning the company’s application Suite in the APAC region. This includes Windows Server operating systems, Microsoft SQL Server and/or Oracle, IIS, as well as Windows desktop operating environments 
  • Provide escalated and specialized application and technical support for the company’s software solutions 
  • Provide all database related activities such as installation, configuration, patching, upgrading, migrating, securing, tuning, performance monitoring and capacity planning at client sites and for internal systems 
  • Manage installations, upgrades and maintenance of the company’s applications suite at client sites. This can include data migration and configuration 
  • Identify process and/or project improvements and escalate to relevant internal teams within the company’s in order to enhance the current use of products and services or reduce the occurrence of support incidents 
  • Act as a liaison between the Support team and the Development teams 
  • Develop SQL routines and queries in conjunction with the Development teams to handle ad-hoc queries for the Support team and for end users 
  • Assist with needs assessments and requirements gathering and define project scope, deliverables, costs and acceptance criteria for assigned projects 
  • Provide technical consulting services to customers which deliver successful business outcomes 
  • Perform pre-sales and post-sales technical activities 
  • Prioritize and schedule work activities to ensure project targets are achieved or exceeded; communicate risks and outcomes to all internal the company’s stakeholders 
  • Manage and supervise junior local staff in BPO office 
  • Available for travel to Sydney, Australia for training when required 
Qualifications:
  • 5+ years of experience with relational databases within a corporate environment (Microsoft SQL Server and/or Oracle) 
  • 5+ years of experience in a Professional Services and/or an IT/Application Support role 
  • Having Oracle certification or Microsoft certification in SQL Server, Windows or other related technologies is preferred but not a requirement 
  • Advanced knowledge of Microsoft SQL Server and/or Oracle relational database management systems and SQL 
  • Advanced skills and technical knowledge of Microsoft Server and Desktop operating systems, Microsoft Office, Microsoft IIS and Powershell scripting/automation 
  • Strong analytical and problem solving skills 
  • Strong customer service focus 
  • Strong verbal and written communication skills 
  • Proven ability to lead and supervise a small technical team 
  • Excellent organizational skills and the ability to manage and execute multiple projects simultaneously 
  • Excellent attention to detail, demonstrated ability to troubleshoot, problem-solve and manage expectations 
  • Excellent interpersonal and communication skills, both verbal and written 
  • Efficient multi-tasking and prioritization abilities in a fast-paced environment 
  • Experience leading a team is a plus 
  • Must be willing to work in Eastwood, Quezon City 
  • Must be willing to work during dayshift schedule and be on call when necessary



About Company

MicroSourcing Philippines Inc, is one of the leading outsourcing solutions providers in the Philippines. We specialize in setting up offshore operations for foreign clients who operate in a wide variety of industries all over the world. Our offices are located in the Eastwood City Cyberpark, Mall of Asia Complex, Bonifacio Global City, Ortigas and Cebu IT Park and form the perfect professional environment from which we can run our various projects. MicroSourcing is a fast moving and flexible company with a great international management team.
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