My client is a world leader in semiconductors and power management and now seek an experienced engineer for concept design Responsibilities: Assume overall responsibility for system and concept design of highly efficient home appliance systems (computing, gaming, industrial and TV power applications) with Digital Power ICs Evaluate system specifications and functional requirements for these power applications Develop control algorithms and concepts, firmware architecture and functional definition, behavioural models of AC/DC power supply systems Apply deep expertise in control system design and modelling for various power supply topologies Develop proof of concept through system modelling and simulation, hardware prototyping and virtual proto-typing for these power management systems Ensure consistent support firmware implementation and application engineering Requirements: Masters or PhD in Electrical Engineering or equivalent with at least 10 – 12 years’ experience in systems engineering/concept engineering Experience with SMPS topologies, AC/DC, LV/MV, feedback control loops and power management Prior experience in home appliances (TV, PC, gaming) power requirements and designs will be a big plus Stronghold in Power IC Design and Architecture and power control will be an added advantage Know-how of power control systems Experience with MATLAB/Simulink, Verilog/VDHL or equivalent Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases