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Support Analyst (Sharepoint)

Keywords / Skills : Sharepoint, Support Analyst, Software Engineer, Developer

3 - 7 years
Posted: 2018-10-15

Job Description
Job Description:
 

Ensure optimum operations and that service level agreement are met, manage risks, track change requests and problem resolution for the client application systems and IT projects.

Assist the client to maintain and manage assigned the applications.

Liaise and coordinate with vendors designated by the client.

Attend and coordinate meetings as required by the client, take meeting minutes and assist the client to follow up any necessary action, and

Assist in the implementation of projects undertaken by the client.

Handle tickets and operational support of the applications.

Closely interact with the client Project Manager.

Management of design, development, and configuration activities.

Make recommendations, as necessary, to the client for design changes and/or service level modifications.

Process improvement suggestions.

Conducting investigations and/or research on issues.

Ensuring that code/fix/configuration is completed within the agreed time.

Coding and Debugging of code.

Unit testing of code.

Communication and updating of delivery issues.

Determines operational objectives by studying business functions, gathering information, evaluating output requirements and formats.

Conduct meetings with the users to identify and document requirements.

Recommends application improvements and roadmap by identifying problems and areas for improvement. And aligning the recommendations with the business objectives.

Desirable Skills/Requirements: 

4-6 years of experience in configuration & customization of SharePoint 2007/2010/2013 Office 365

Must have development experience with ASP.NET, C#, Server side object mdoel, CSONM, REST API

Should have experience in developing custom webparts

Experience with SharePoint migration projects.

Should possess a strong skills sets in ASP.NET, C#, MS SQL, CSOM, REST API, WCF.

Should handle custom UI components using HTML, CSS, and JQuery and wisely brand it to the SharePoint needs



About Company

Emerio, an NTT communication company, is a leading IT solutions and services organization with deep roots in South East Asia.

We provide a suite of solutions and a large stack of IT services to our clients in the Banking and Financial Services, Education, Government, Healthcare, Hospitality, and Social Services domains. With over 2,200 employees we have been providing comprehensive ICT solutions, provisioning and management of IT infrastructure and business applications, data analytics, data visualisation and IT professional services for the past 20 years.

Our brand values are REAL. Reliability, Efficiency and Adaptability is the basis of Long-term relationships with our clients.
About Recruiter
Emerio Globesoft
Manager - Talent Acquisition
Emerio Globesoft Pte Ltd
Emerio, an NTT Communications company, is your REAL IT services and ...
Skills I hire for Information Technolgies
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