SVP / VP, Program Manager, Group Consumer Banking and Big Data Analytics Technology, Technology a...

5 - 50 years
Greetings from DBS!!

Job Description

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

  • Strategic Project Governance
  • Work closely with and manage project managers from each domain, team members, tech, and stakeholders to monitoring, develop and execute project plans and associated project content.
  • Track project milestones and deliverables. Implement and track key milestones & relevant KPIs to measure success of projects.
  • Keep management and project sponsors abreast of project developments – set up periodic reviews and prepare relevant documents to communicate progress
  • Build business case and follow the process to get approvals of business case and conduct project inceptions
  • Drive project and program delivery
  • Responsible for ensuring project delivery on time on schedule and with quality
  • Effectively communicate with team members and stakeholders in a timely and clear fashion.
  • Identify and resolve issues and conflicts within the program, projects and project management community and with other stakeholders if necessary.
  • Resolve issues at the project or line level and escalate issues which cannot be resolved in a timely and accurate manner.
  • Manage budget at the portfolio level and create reports/dashboard for management to take holistic view on financial health of projects
  • Responsible for planning, leading, organizing, and motivating Agile project teams to achieve a high level of performance and quality in delivering agile projects that provide exceptional business value to users.
  • Responsible for managing multiple concurrent high visibility projects using agile methods in a fast-paced environment that may cross multiple business divisions.
  • Manage key stakeholders and business and technology leads
  • Manage and communicate effectively with domain leads at senior level and working level teams.
  • Responsible for ensuring project steering committee meetings, cross function meetings and other key project meetings are effective and achieve objectives on a consistent manner
  • Recruitment of required resources
  • Put in place the appropriate people, process, and tools and coaching members of the team as needed to optimize the efficiency of the project team
  • Change management
  • Ability to drive the adoption of agile methodology across teams
  • Able to work with users to drive changes within the organization for projects implementation
  • Develop best practices and tools for project execution and management. Ensure utilization of standards and practices across all projects.
  • Developing and cascading the unit strategy to the team as well as all staff
  • Planning by prioritizing key deliverables as well as support firming up of C2MA organization - Driving strategic initiatives/measures for the operation in the form of dashboards for review by management team
  • Manage and prioritize competing demands
  • Platform Transformation
  • Facilitate workshops & business delivery communication – Ensure consistent understanding of KPI’s & facilitate benchmarking exercise of key platform transformation initiatives, creation of persistent cells, etc. in regular business engagement forums
  • Moving the needle for Agile transformation across all teams
  • Automation/reduction of manual toil
  • Align JIRA migration as well as ensure that tracking of resources & work allocation is transparent
  • Drive continuous improvement of best practices an Agile environment

  • At least 15 years of solid experience working in a banking / financial institution in project management office and financial management.
  • 4-6 years of experience leading channels (mobile / web) delivery team
  • Excellent presentation, analytical and articulation skills
  • Self-starter and extremely hands on in the management of projects
  • Must have implemented large programs using Agile methodology
  • Demonstrated interaction and working with all levels of management.
  • Education – Degree in Computer Science or Engineering
  • Project management and agile certifications (e.g. PMP, scrum master etc) will be a plus.
  • Experience in using a project management tool like HP PPM, CA PPM.
  • Knowledge/understanding of latest cloud technologies
  • Proficiency in Slack, Microsoft Project, Visio, PowerPoint, Excel, SharePoint 2013, JIRA and Confluence
  • Domain knowledge in consumer/retail banking applications.
  • Balanced business/technical background
  • Sufficient level of technical background to provide highly-credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues
  • Ability to provide leadership to business analysts and collaborate with product owners and develop strategies and solutions of high business value
  • Able to drive multiple projects at the same time.

  • Apply Now

    We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

    About DBS

    Our PRIDE! values shape the way we do business and work with each other: Purpose-driven, Relationship-led, Innovative, Decisive, Everything Fun! While modern technology has helped to transform the banking sector, we are ultimately still a people-driven business. As we continue to expand, our goal is to embed a set of firm values into the organisation so that we can develop a distinctive DBS performance culture with PRIDE!

    A rewarding career is more than just dollars and cents – it is also about growing your capabilities and the ability to create impact. We want our 28,000 employees to Live fulfilled at DBS – to Be the Best, Be the Change and Be the Difference.

    To enable our employees to be the best that they can be, it starts with creating an inclusive environment where our people feel valued, connected and experience growth – both personally and professionally. We support employees by providing them with a comprehensive range of programmes and platforms, from flexible work arrangements, comprehensive leave benefits and exclusive banking privileges, to learning and development opportunities.

    We want to be the change and pioneer a new way of banking. Becoming a 28,000-person start-up is critical to our transformation; embrace a digital mindset and focus on the customer experience. Our leaders lead the change, inspiring employees to innovate, challenge the status quo and drive changes around the way we work. Through collaborative workspaces and experiential learning, we experiment and gain fresh perspectives, and have fun along the way.

    We create opportunities where employees can be the difference and find meaning in the work that they do – not only at an individual level, but also contribute to the communities that we live and work in. As we build a sustainable future together, we continue to shape the social landscape by being a proactive agent of change, a force for good.

    We are on a journey, one that brings us closer to a greater purpose – to be the Best Bank in the World. We look forward to what the future holds as we reimagine banking, so that you can have a lot more life, with a lot less bank.

    Live fulfilled at DBS. Right here, right now.


    IT/Computers - Software

    Job Category/Function



    Software Engineer/Programmer

    Employment Type

    Full Time, Employee


    Scroll to top