System Engineer (Level 1)

Job Description:



Job Description

- Setup, install and support PCs, laptops, telephone systems, wireless networks and peripheral devices related to desktop infrastructure.
- Standby work might be required.
- Knowledge and experience in supporting end-user computing support (i.e. i) PCs & laptop physical hardware support, ii) Microsoft Windows operating system support, iii) Microsoft Office and Office 365 application support)
- Providing technical support (i.e. i) Call response and support within service level agreement, ii) Incident / problem troubleshooting, fault clarification and isolation, iii) Provide workaround and/or resolution, iv) Communication and reporting)
Job Requirements

- At least 1 year of desktop infrastructure experience
- Good communication, interpersonal and problem-solving skills, with customer friendly attitude and ability to work in a team environment
- Qualification in any IT-related disciplines.
Compensation

- Bonus: Variable Bonus (Dec / Jun)
- Annual Leave: 12 days annual leave per year (add 1 day every year up to maximum of 22 days; pro-rated for first year)
- Medical Leave: Sick Leave 14 days / Hospitalization Leave 60 days (inclusive of 14 days of Medical Leave)
- Insurance: Group hospitalization and surgical with outpatient/dental benefits (current policy covers $2000 /$500 per year respectively), and personal accident insurance coverage
- Annual Health Screening Provided
- Company Mobile Phone Provided for Sales / Engineer staff

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Job Summary

Company
JointHire Singapore Pte Ltd
Industry
Other
Location
Singapore
Job Category:
IT
Years of Experience
1 - 4 years
Function
IT
Education
Posted On
14th Jan 2020

Why JointHire?

JointHire is a newly founded Singapore based recruitment company offering innovative job placement service to employers and job seekers.

We will match you to the right jobs with high efficiency and speed based on our proprietary technology. Our team will serve you with integrity, accountability and customer commitment.