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EA Licence: 11C3793

System Engineer (Logistics Automation MNC/Regional Travelling)
European Logistics Automation Solutions MNC Client facing role Provide support (including. Weekend/holiday) in local hospital pharmacies as needed Willing to travel internationally up to 75% Job Summary: The successful candidate will be responsible for integrating Pharmacy Automation products to Hospital Information Systems, debugging issues, determining root cause, and coordinating with Tier 3 support on issues that cannot be resolved at Tier 2 level. Responsibilities: Provide technical support to internal and external customer. Work directly with HW and SW Engineering to get customer problems resolved. Provide coaching and mentoring to field service engineers. Propose changes and improvements to increase efficiency of products and systems. Give support in evaluating/testing new components/suppliers. Requirements: Degree in Engineering or Information Technology Professional experience of around 3 years in Software / Technical Department Experience in automation is highly preferable Experience in product development from initial investigation to manufacturing introduction is an added advantage Have thorough understanding of the Software release cycles Able to isolate root cause for product defects and reproduce customer issues Able to conduct multi-vendor troubleshooting Excellent skills in problem solving and communication. SQL language and Database technologies (e.g. MySQL, Oracle, etc…) Experience in object-oriented SW development (C# preferred) Customer focused Good communication skills across multiple levels of management and stakeholders Continuous improvement mindset Provide support (including. Weekend/holiday) in local hospital pharmacies as needed Willing to travel internationally up to 75% To apply, please visit to www.gmprecruit.com and search for Job Reference: 14761 To find out more about this opportunity, please contact Alexandra Calingo at: alexandra@gmprecruit.com GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Alexandra Calingo | Registration No: R1101491 Contact Person: Sy Calingo, Alexandra - Reg No:R1101491 (alexandra@gmprecruit.com)    

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