Responsibilities Support WebLogic/WebSphere administrative tasks independently. Lead and manage middleware changes through change request process and provide status reports to the relevant parties. Provide 2nd and 3rd level operational support. Assist and respond promptly to incident, investigate and provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Lead and monitor, measure the performance & availability of middleware components proactively. Implement corrective actions identified to improve performance & availability. Able to independently handle installation and configuration changes. Able to support the DR activity and document the steps. Good understanding of Security concepts and audit compliance.
Requirements Degree/Diploma in Information Systems or any other relevant course work. Can demonstrate the essence of a good team player and leader. Self-learner. At least two (2) years of experience in Public Cloud and possess at least one of the following certifications: AWS Certified Solutions Architect - Associate AWS Certified SysOps Administrator - Associate AWS Certified Solutions Architect - Professional AWS Certified SysOps Administrator - Professional AWS Certified Developer - Associate AWS Certified DevOps Engineer - Professional Microsoft Certified Azure Developer - Associate Microsoft Certified Solution Expert Cloud Platform and Infra Google Cloud Certified Professional Data Engineer Google Cloud Certified Professional Cloud Architect
Skills set required UNIX Windows VMWare Veritas NetBackup EMC SAN storage TrendMicro HIPS/Antivirus Middleware e.g. WebLogic, BRMS, SAS, report.
Interested: Please send your most updated CV in MS WORD FORMAT to (mailto:email@example.com) Kindly indicate your availability, current and expected remuneration package. We regret that only shortlisted candidates will be notified. Quinnox Solutions Pte Ltd (License Number: 06C3126) Registered EA Personnel (Reg. No.:R1111100)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases