Provide In house Office, branch office regarding IT system and network system
To setup/maintain and support servers, desktops, notebooks and peripheral.
To maintain hardware compatibility across office application, server operating system and PC.
To provide end user support on PCs/Notebooks on all office applications.
To maintain and support Lotus Notes application.
To maintain IT hardware/software inventory.
To monitor and maintain Disaster Recovery Centre (DRC).
Sound knowledge of Windows Servers, VMware, Citrix, Anti-virus and Office 365 will have added advantage.
Any other ad-hoc duties as assigned from time to time.
Possess a recognized Diploma / Degree in Computer Science/Computer Engineering / Information Technology or equivalent
3-5 years of directly related experience in systems sever support with hands-on
Experience supporting in Windows Servers, MS Active Directory services, implementing and supporting enterprise disaster recovery solutions, support Office365 and its suite of product is an added advantage
Support branch and overseas office
Interested applicants are welcome to submit your resume in MS Word format at firstname.lastname@example.org
Please indicate your availability, current salary and expected salary in your resume.
One Consulting provides staffing solutions for both permanent and contract placement with a specialised division focusing on Petrochemical, Infrastructure, Hydrocarbon, Pharmaceutical and other Engineering sectors.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases