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EA Licence: 11C3793

Systems Engineer (Infra Ops / Service Management / ITIL)

  • Drive IT operational service delivery and management activities e.g. incident, Problem, change, patch, Configuration and Asset management processes. This includes support Of IT operational incidents.
  • Support management and Drive collaboration Of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms.
  • Manage and Drive the IT service Provider’s performance in the IT sourcing contract for IT Operations and ensure service level Agreements have been fulfilled and improvement plans to be established.
  • Serve as the point Of Contact for IT initiatives’ performance, services and changes.
  • Manage and enhance the IT service management components within service management tool ensuring its usability and integration with other tools.
  • Facilitate system and service handover to the IT Operations for any new applications and major enhancements.

  • Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification. With minimum 5 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
  • Hands on experience in scripting, system admin capabilities, service automation and related technologies.
  • Basic networking knowledge, IT DevOps technologies, Linux, Wintel, VMWare and Cloud technologies.
  • Knowledge and experience in DevOps and Agile processes preferred
  • Responsive to dynamic environment
  • Excellent People/Relationship Management Skills
  • User-Oriented with good appreciation of business operations

Additional Info:
  • Interested candidates must be open to work in East area
  • This is a permanent role

To apply, please visit and search for Job Reference: 12869
To learn more about this opportunity, please contact Yingying at
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239


Sounds like a good fit?

If you are interested in or qualify for this position, please visit our website at to submit your application now. You may also click on the Quick Apply (pencil) icon at the bottom of this page.

Because we strongly believe in fair employment, we practice objective merit-based consideration for all qualified applicants. If you are shortlisted for the position, you will hear from our friendly consultants personally.

We wish you great success in your job search!