Job Title: Team Leader Quality
Job Summary
Company
Collabera Technologies Private Limited Inc
Location
Singapore
Job Category:
• Customer Service/Call Centre/BPO • IT/Software Development - QA & Testing • Quality Control/Assurance
Years of Experience
3 - 7 years

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Job Description

  • • Must have sound knowledge and understanding of QA processes

    • Must have recent prior experience in managing the QA processes

    • Must have recent prior experience in People Management of Quality Analysts in contact centre/BPO environment

    • Responsible to managing and training the QA resources

About Us
With an expanded footprint spanning 3 continents, we offer clients the ability to leverage our Global Talent Management to gain access to the best IT resources regardless of where they are. All Collabera locations are positioned to provide innovative solutions to our clients, helping them achieve cost efficiencies through industry best practices and our world-class recruiting engine.

Collabera services Fortune 500 and mid-size clients globally through a network of over 40 locations in North America, Europe and APAC. These locations include sales offices, regional centers and proximity delivery centers.

Collabera’s Philippines operations started in 2011 and is experiencing tremendous growth. We currently have 2 office locations and over 2500 consultants in the country. As the Philippines is considered a top location for BPO (voice) services, Collabera Philippines has established a world-class customer service competency center specifically for the BPO and Call Center domain.