2 vacancies for different territory Focusing in chemical/ refinery process plant Regional exposure Responsibilities: As a Technical Sales Engineer, you will Primary contact for customer and handling inquiry/ bidding Generating new business lead and develop future markets and applications Providing technical solution to support customer applications Negotiating PO/ Contracts and manage all Order Acknowledgement Key Requirements At least 3 years related experience Understanding of tendering process, process preparation Able to manage and prioritize various projects Able to understand contractual terms Fluent (Speak, Read, & Write) in: English and Mandarin to dealing with Mandarin speaking clients. Malay and/or Bahasa would be an asset as candidate will be handling Asia market including Indonesia, etc. Please send your resume in WORD format by clicking the apply button below or contact Yin Yang on +65 6701 1522 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1767020 (Yin Yang).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases