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Technical support engineer

Keywords / Skills : Support Engineer, Support Analyst, Technical Support Engineer, enterprise

3 - 10 years
Posted: 2018-07-12

Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
IT/ Computers - Software
Software Engineer/ Programmer
Technical Support Engineer
Non Degree Tertiary
Post Graduate
Posted On
12th Jul 2018
Job Description
Please note: Interested applicants must ideally be Singaporean or Singaporean PR.

Role: Technical Support Engineer
Industry: Singapore Cybersecurity, Vendor
Location: Singapore

About our Client,
Our client is a global leader in data security, specialising in the critical layer of data protection. They manage infrastructure and assets across the enterprise, cloud and throughout the DevOps pipeline

About the TechnicalSupport Engineer,
Job Description:
You will be communicating and providing expert technical support for the company’s worldwide enterprise customers and partners. Together with the various business teams you will aim to transition and resolve issues, thus helping drive the business.

About you:
  • You are keen to learn new products/ technologies and take on new challenges.
  • You can quickly understand the technical aspects of systems and troubleshoot to resolve problems.
  • You communicate impeccably and pride yourself on delivering quality service
Desired Experience:
  • Experience of single sign on solutions (e.g. Shibboleth, ADFS)
  • Experience working with Linux or Unix Operating Systems, Domain controllers, Web servers and applications
  • Knowledge of Microsoft Windows operating system and server platforms with emphasis on Windows 2008/2012 Server
  • Familiar with Authentication methods (RSA Securid, Smart cards, Tokens, Radius, LDAP)
Desired Qualifications:
  • A good Degree in Computer Science / Engineering / Information Technology
  • At least 2 years’ experience in Technical Support or a position of similar nature in a software company
  • Experience of directly supporting enterprise-level customers

Knowledge is desired in the following domains and would be advantageous:
  • Programming Scripting languages
  • Information security
  • Networks
  • Firewalls
  • Proxy servers
  • Sniffers
  • Windows Clustering
  • Network Load Balancing
  • SAN Technologies
  • Disaster Recovery

If you are interested to learn more about the above job role or any other opportunities, please apply to this advertisement or alternatively contact the following consultant:
Daryl Thong
+65 589 8787
Recruitment Consultant
SearchElect Pte. Ltd. adheres to the Singapore Ministry of Manpower Tripartite guidelines on Non-Discriminatory Job Advertisements which you can find more information about HERE.  If you feel any part of this job advertisement is discriminatory please immediately raise to our attention via  We take these matters seriously and thank you for your cooperation.


About Company

SearchElect is a specialist search firm serving the mid to senior level APAC technology talent market with a modern, innovative approach. SearchElect is responding to the current market needs of not just farming resumes or qualifying against key word searches but working as a partner to both our clients and candidates. We have a deep understanding of the IT and Telco services industry from Sales to Delivery of IT Outsourcing and Managed Services across the entire IT stack. This allows us to understand the human equity ecosystem required in the modern workplace from Connectivity, Mobility, Cloud, Hosting, Data Analytics, BYOD, KPO/BPO, B2B2C, UC&C wrapped around Capex to Opex Service Delivery models. We qualify against IQ/EQ and align our candidates and clients career expectations to ensure an accurate and sustainable match.
(Employment agency licence no. 11S4620)

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