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Technical Support Engineer

Keywords / Skills : AngularJS, Node.js, HTML, JSON, Bootstrap and PHP

1 - 6 years
Posted: 2019-03-14

Industry
Dotcom/Internet/E-commerce
Function
IT
Role
Technical Support Engineer
Posted On
14th Mar 2019
Job Ref code
57204311
Job Description
  • Excellent career development opportunities
  • Great work environment
  • Work alongside & learn from best in class talent
The Employer

Our client is an m-commerce technology which is a part of a multibillion-dollar group. The company is solving the perennially existing problem of vehicle owners finding trustable service providers to help service and maintain their car and provide road side assistance.


The Job

You will be responsible for :
  • Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
  • Ensuring all standards and procedures are followed and maintained.
  • Answering queries and resolving issue relating to usage of standard applications and IT services.
  • Providing monthly help desk reports.
The Profile
  • You possess a Degree/Diploma in Computer Science, Engineering or related field.
  • You have at least 3 years experience, ideally within a Helpdesk/Technical Support role.
  • You have excellent communication and interpersonal skills.
  • You possess strong knowledge of AngularJS, Node.js, HTML, JSON, Bootstrap and PHP.
  • Expertise in MacOS, Windows and UNIX would be highly valuable.
  • You are familiar with Android OS and IOS OS operating systems.
  • Good knowledge of MySQL databases.
  • You are a strong team player who can manage multiple stakeholders.
  • You possess strong analytical skills and are comfortable dealing with numerical data.
  • You pay strong attention to detail and deliver work that is of a high standard.


About Company

Snaphunt is a predictive hiring platform that finds and matches talent to jobs for a skill and personality fit. We help people find jobs they love and companies hire employees who stay longer
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