Technical Support Engineer (Software/ Imaging), SEA| Dental MNC 

THE INDIVIDUAL

Job Description

Provide business technical support services, installation & training to customers to ensure meeting customer requirements. Key focus area: Software/Imaging

Key Responsibility
  • Plan and execute projects related to dental equipment installation, user training and basic software applications. 
  • Communicate with customer/dealer on details of the installation/training to ensure it meets requirements. 
  • Conduct demonstration, training, installation, operation and maintenance and on using software applications for the dental equipment. 
  • Perform preventive maintenance as per plan. 
  • Provide technical consulting for installation, maintenance and operation of equipment at various customer locations in the SEA region. 
  • Handle Technical Support hotline calls. 
  • Provide on-site installation and trouble shooting as required. 
  • Make recommendations to improve the installation/training process. 
  • Support implementation of new product launches and application training. 
  • Performs other duties and task as assigned by their supervisor/manager 


Requirement
  • Degree/Diploma in Mechanical, Electrical or Electronic Engineering, preferred 
  • Experience: Minimum 5 to 7 years in technical support and on-site service. 2 years or more in dental or medical equipment preferred 
  • Travel: Low to moderate travel is required. Regular visits to key customers in SEA 
  • Work Place: 50% office, 50% customer sites 
  • Work Hour: 9am to 6pm. Occasional requirement to work after office hour and weekend based on customer calls 


Please contact Ewen Poh at +65 6950 0365 or charterhousehealthcare@charterhouse.com.sg for a confidential discussion

EA License no: 16S8066 | Registration no: R1550486

Only successful candidates will be notified.

 

Apply Now
 

About Charterhouse

Charterhouse is a boutique executive search firm with footprints in Asia, Australasia and the Middle East. We offer professional and bespoke contingency search services across a variety of industrial sectors.

For more information on how we can help you, give us a call for a confidential discussion at (65) 6435 5600.