My client is a leading property developer who are looking for a Technician in one of their malls in the city area. Responsibilities: To conduct regular checks to ensure building facilities and equipment are maintained to be safe and operating effectively and efficiently To carry out maintenance, trouble-shooting, minor repairs and other necessary installation works To attend to tenants’ request for maintenance related matters To monitor term contractors in their routine servicing To provide operational support for promotional events e.g. stage and sound system, crowd control etc. To carry out inventory management measures and storage To keep proper record of work assignments and prepare reports for submission Requirements: NTC 2/3 or Nitec/Higher Nitec in Mechanical/Electrical/Building Minimum 2 years of relevant working experience in maintenance of M&E systems and building facilities Familiar with computer skills in MS Word and Excel Please send your resume in WORD format by clicking the apply button below or contact Vinay Pullakhandam on +65 6701 1505 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1770034 (Vinay Pullakhandam).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases