Global MNC Near MRT (Central area) Beautiful office A global brand name in the real estate market is looking for a temp staff (4 months contract) to join their APAC Compensation and Benefits team. Responsibilities Support the Compensation & Benefits (C&B) team for the annual compensation review process Prepare bonus calculation models Track merit increase budgets and bonus pools during the review process Collaborate with Regional and Global compensation teams to ensure timely review, completion and return of compensation data Review and maintain integrity of compensation data in the HRIS (Workday), including: Analysis of employee data Monitoring of data up for the review process Skills Strong analytical skills Able to understand and interpret data Meticulous Good with numbers and Excel (advanced level) Familiarity with Workday or similar HRIS system will be an advantage Able to work under pressure and tight deadlines HR Generalist will not be considered Candidates have to have C&B and/or systems experience Please send your resume in WORD format by clicking the apply button below or contact Pearlyn Loke on +65 6701 1514 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1871910 (Loke Wai Peng, Pearlyn).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases