The NTT DATA Wall made immersive progress to bring innovative experience to the spectators at Royal Birkdale. Every single shot were brought to life in real-time. Fans could obtain in-depth analysis of all the action and the race to win the claret jug. NTT DATA Wall had a new challenge to extend its presentation via other device with the latest IT, AR technology. NTT DATA Wall is becoming ready to be enjoyed by tens of thousands of fans followed online from work, on the move, and from all around the world.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases