At least 2 year(s) of working experience in the related field is required for this position
Mandatory Key Skills:
Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Maritime Studies or equivalent.
Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Maritime Studies or equivalent.At least 2 year(s) of working experience in the related field is required for this position.
Preferably Non-Executives specializing in Logistics/Supply Chain or equivalent.Full-Time position(s) available.
Willing to take challenges to enhance long term career progression. Proactive, aggressive and ability to work hard
Assist Manager in developing potential ports, monitoring inventory / equipments
Costing & Pricing
Co – ordinate with global agent for performance update
Established in the year 1998, Vasco Maritime is a highly progressive and fast growing Liner Shipping company with its head office in Singapore and regional offices at Mumbai (India), Shanghai (China) and Dubai (UAE). • Vasco has established various strings of its exclusive Container Liner services connecting important ports and inland locations in China, North Asia, South East Asia, Indian Sub Continent and Arabian Gulf. • In the interim, Vasco has also developed its own active offices at various locations in India, South East Asia, China and Arabian Gulf. • Increasing container throughout, year upon year, have made Vasco’s position formidable, in all these locations. • Future expansion plans of Vasco envision wider coverage within the whole of Asia. • Vasco’s maiden vessel m.v. Vasco Da Gama is currently under charter to a reputed Shipping Line operating within South East Asia. • Vasco is proud to have completed its eight year of being in Container Liner business in this region.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases