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As a division of The GMP Group, one of the largest staffing and HR consultancies in Singapore, GMP Technolgies attracts only the best job opportunities in local SMEs and multinational corporations. With our skilled staff and specialist services, be assured we have the wealth of experience and feel of industry to help you find the best fit.

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EA Licence: 11C3793

Trainer (Sales, Customer Service)
Responsibilities: Responsible to train, coach and develop all new Sales Associates in line with the company induction training and provide daily support to the management team. Working closely with the commercial managers on the training calendar, strategy and results to ensure it's always in line with the overall business vision Directing and operating with HQ internal training department with the purpose of nurturing excellence throughout the network while being a permanent and consistent support of its business performance. Facilitate local training relays and sales managers in the utilization of new modules and follow up on local training activities Act as a consultant to salespeople for challenges they have on the job Observe how salespeople and cashiers interact with clients to identify areas of improvement Determine training needs both for individuals and teams Requirements: At least 1-2 years working experience as a Customer Service Trainer, or similar role. Preferably 1 year of supervisory/managerial or hands-on training experience. Availability to travel and visit our retail stores, as needed. Ability to manage the full training cycle, including conducting in-person activities. Strong experience in formulating and implementing training programs. Contact Person: Wong, Tiing Hua - Reg No:R1328106 (    

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Because we strongly believe in fair employment, we practice objective merit-based consideration for all qualified applicants. If you are shortlisted for the position, you will hear from our friendly consultants personally.

We wish you great success in your job search!