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TRAVEL/AIRLINE COORDINATORS/TICKETING AGENTS | UP TO PHP25K/mo

1 - 4 years
Posted: 2019-08-29

Industry
Recruitment/Staffing/RPO
Function
Customer Service/Call Centre/BPO
Hotels/restaurants
Role
Customer Service Executive
Posted On
29th Aug 2019
Job Ref code
9326181
Job Description
Job Description :

TO QUALIFY:
  • Candidate must at least have a High School Diploma. Preferably with a Bachelor's Degree in any 4- or 5-year course.
  • With Excellent English communication skills (non-negotiable)
  • With at least 1 year experience in airline ticketing
  • Willing to work in Makati City, Quezon City or Pasig City.
  • Candidates with a background in Tourism and/or Travel Industry (e.g., airline/hotel reservations) will be given higher salary package. Positions in Hotel Reservations are also available.


RESPONSIBILITIES
  • IMPORTANT: This is a customer service role and ticketing will be done remotely via phone, email or chat.
  • Effectively manage large amounts of incoming calls
  • Arrange flights, insurance and accommodation
  • Use a booking system to secure vacations and holidays
  • Collect and process payments
  • Advise clients on travel arrangements, e.g. visas and passports
  • Send out tickets to clients
  • Keep clients up to date with any changes
  • Deal with re-booking or refunds


ENJOY THESE WORLD-CLASS BENEFITS:
  • PHP 16,000 to PHP 25,000 monthly salary package (depends on work experience)
  • Up to PHP 30,000 starting upon certification
  • Day shift options available in some sites
  • Monthly performance bonus/incentives
  • Paid training
  • Healthcare Benefits (Medical and Life Insurance)
  • 20% Night Differential


WE HAVE 2 INTERVIEW CENTERS AVAILABLE:
1) PASAY INTERVIEW CENTER: 3rd Floor Empire Centre Mall, EDSA corner Taft Avenue, Pasay City

DIRECTIONS: Take the MRT or LRT and go down at EDSA-Taft station. Go to the side of Taft Avenue on the opposite of Metropoint Mall (Taft side, NOT EDSA side of Metropoint Mall). There would be a short walk towards EDSA, turn right on Taft corner EDSA. When you see Savemore on the right side, that is Empire Centre Mall. SIEGEN is on the 3rd floor.

2) QC INTERVIEW CENTER: Unit 206 Cabrera Bldg. I, #130 Timog Ave. (infront of GMA 7 near corner EDSA), Quezon City
DIRECTIONS: Take the MRT and go down at GMA7-Kamuning station Southbound side. Walk along the sidewalk of GMA7 adjacent to EDSA. Turn right to Timog Avenue. When you reach the GMA7 gate along Timog, cross the street towards the white building with UnionBank and Veterans Bank at the first floor. That's Cabrera 1 Building. SIEGEN is on the 2nd floor.

About Company

DIRECT HIRES. FULL-TIME POSITIONS.Top 10 BPOs, 100+ locations, 100+ positions, 20,000+ vacancies. Siegen Solutions partners with organizations across Metro Manila to optimize talent attraction and retention while simultaneously providing individuals with significant opportunities to realize their professional aspirations and achieve personal success.HIGH SALARY. WORLD-CLASS BENEFITS.We help ambitious, young people like you get in an industry that will catapult your career. The BPO industry is instrumental in getting the Philippines slowly but surely up as the 16th largest economy in the world by 2050. We'll help you get in that industry while it's still early. Start with a high salary and world-class benefits.YOUR SUCCESS IS OUR BUSINESS.We are in the people business. We exist to help you realize your career goals. We help prep you up to give you the confidence to ace your job interviews. We don't stop until we find the right job match for you.Siegen Solutionswill help you sort out which BPO company and account will most likely hire you given your qualifications. We at Siegen Solutions know the current openings. We know the qualifications needed. We know where you'll be needed. We know where you'll be wanted.ONE-DAY DIRECT-HIRE JOB APPLICATION PROCESSINGGet interviewed and profiled for multiple BPOs in just one location. Go through your exams and your final interview on the same day.SIEGEN SOLUTIONS complies with all Government and DOLE requirements.QC INTERVIEW CENTER: Unit 206 Cabrera Bldg. I, #130 Timog Ave. (infront of GMA 7 near corner EDSA), Quezon CityPASAY INTERVIEW CENTER: 3rd Floor SM SAVEMORE at Empire Centre Mall, EDSA corner Taft Avenue, Pasay CityTRUNK LINE: +63(2)287-1135MOBILE:+63 (995) 5831068EMAIL: jobs@siegensolutions.comWEBSITE: www.siegensolutions.comOPEN: Mon-Fri, 9:00AM-5:00PMWe offer jobs in the following sites:- Pasig City- Quezon City- Mandaluyong City- Makati City- Marikina City- Manila City- Muntinlupa City- Paranaque City- Pasay City- Taguig CityIMPORTANT: PLEASE APPLY VIA JOBSTREET TO GET AN INTERVIEW SCHEDULE FOR THE SPECIFIC POSITION THAT YOU ARE APPLYING FOR.FOR ENTRY-LEVEL POSITIONS, THERE ARE 3 WAYS TO APPLY (PLEASE JUST CHOOSE 1):Option 1: Apply via Jobstreet (recommended)Option 2: Walk in to our office with 3 copies of your resume, Mon-Fri at 9:00AMOption 3: Fill up our online application form: http://goo.gl/forms/XALMcnaZjpf9Oi9e2
About Recruiter
Aya Montebon
Managing Partner
Siegen HR Solutions Inc
...
Skills I hire for BPO
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