We are looking for an experienced and talented UXUI designer to design and shape unique, user-centric products and experiences. The ideal candidate will have experience working in agile teams, with developers, UX designers and copywriters. You will be able to make deliberate design decisions and to translate any given user-experience journey into a smooth and intuitive interaction.
Be a great team player, experienced in working with agile teams. Ability to collaborate closely with developers, copywriters and UX designers.
Create, improve and use wireframes, prototypes, style guides, user flows, and effectively communicate your interaction ideas using any of these methods.
Present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. colour theory, visual weight, etc.)
Continually keep yourself and your design team updated with the latest changes in your industry’s standards.
Strong portfolio in designing and iterating on mobile/ mobile web apps with a proper showcase of case studies/processes such as initial research findings/user testing insights undertaken to achieve the final look/solutions
Strong knowledge in Material and Human Interface Guidelines
Quantitative and user behaviour analysis skills
A solid grasp of user-centred design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
Excellent written and verbal communicator
Outstanding Sketch app skills
Strong knowledge of Balsamiq, Invision, PrincipleforMac or other prototyping tools is a plus
Passion for creating experiences in online environments
Excellent organizational and time management skills
Consider responsiveness of designs
Design ideation and validation with other products stakeholders
Generation of wireframe for iteration and validation before full design
Validation of wireframes with customer focus groups
Implementation and maintenance of design principle across the whole solution
Challenge the existing design for continuous improvement
Co-exploration of customer needs with the product owner
Interested candidates, please share your CV, current salary, expected salary, notice period to firstname.lastname@example.org
Globesoft is the regional executive recruitment arm of the multi-award winning Emerio Group (an NTT Communications company). Founded in 1997 and headquartered in Singapore, the group offers highly competent IT services to clients of diverse industries. Currently, we have delivery centres in Singapore, Malaysia, Indonesia, India, the Philippines and Thailand and over 2,000 employees in 11 countries.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases