UPS APAC Employee Communications Manager (Region Office)

About the Job

An establishedmultinational logistics company is looking for an experienced professional tolead its Employee Communications function in the Asia Pacific Region. He/She will work closely with and report to the CorporateEmployee Communications function based in the U.S.

The Employee Communications Managerdevelops effective, innovative, and measurable communications strategies tosupport region and enterprise-wide business goals and objectives. He/She isresponsible for the creative development of multimedia deliverables to supportcommunications initiatives and works to ensure the function’s communicationspriorities align with overall company objectives. This position manages otherswithin the department.


  • Develops and manages regional strategic and change management communications plans
  • Collaborates with the region leadership team , vendors, and other communications groups to develop communications plans/strategies in support of region and company priorities
  • Identifies opportunities to integrate messaging with other communications plans to make them more impactful
  • Researches industry trends (e.g., through networking, benchmarking, industry publications) to identify new methods for message delivery
  • Identifies new opportunities to engage with key audiences via social media and other emerging communication platforms and channels
  • Negotiates with stakeholders to determine appropriate media mix to achieve communications objectives
  • Presents options (e.g., methods to communicate message) to client stakeholders to obtain approvals for project budgets and deliverables
  • Manages the development of communications deliverables from conception to completion to meet client specifications
  • Works with team members to identify project milestones and coordinate schedules for campaign launches
  • Designs communication programs for multiple or diverse audiences; evaluates the effectiveness of communication programs and resolves complex or high impact communication issues
  • Establishes financial targets and anticipates and proactively addresses budgeting issues;
  • Develops project management plans and leads the implementation for moderately complex and medium duration projects
  • Maintains strategic relationships with vendor leadership; reviews and selects vendors for contracts; creates vendor contracts; identifies and resolves vendor or contract issues; recommends changes to the procurement process
  • Leads and develops subordinate team members, providing guidance, training, and other support to achieve function, region, and enterprise business objectives


  • Minimum Bachelor degree in Communications or a related field
  • Minimum 5 years of Corporate Communications experience, either in-house or in an agency environment
  • Demonstrated ability to successfully manage multiple priorities and projects with agility, speed, and professionalism
  • Ability to manage all aspects of communications related to incident/crisis response (communications plan development, conducting drills, etc.)
  • Strong influencing and negotiation skills;able to identify/remove barriers to agreements and win concessions effectively
  • Impeccable English skills (written, verbal, presentation); Fluency in Mandarin and/or other regional languages strongly preferred to liaise with Mandarin speaking counterparts
  • Candidate must be able to develop creative approaches, both in writing and method, to connect and engage effectively with a culturally and demographically diverse audience

UPS is an equal opportunity employer – race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity

Job Summary
10th Jun 2019 
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About this company
United Parcel Service UPS
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