A very well-known global brand in the world of skin care and beauty is looking for a Regional Visual Merchandising Manager to come take on an exciting role in their regional headquarters in Singapore. You will establish, own and drive VM priorities, Workflow and management of designs for APAC. You will create and launch regional guidelines for the regions under your focus. You will be an analytical problem solver with 10-12 years of experience in retail merchandising with a degree in design related field or BFA. You will be extremely detail driven and be a team player to collaborate with the team regionally as well as globally. Strong organization, follow up and prioritization skills are extremely essential to succeed in the fast-paced organization that my client is. Must have skills: Computer programs including Adobe Illustrator, Photoshop and Indesign, Microsoft suite Good command of both written and spoken English Excellent written, oral and presentation skills Experience working in a team lead role in the beauty industry You will be joining a global leader who takes pride in bringing in talent and grooming them to take on bigger and better responsibilities within the organization. Excellent remuneration package coupled with great growth opportunities await the right candidate. Please send your resume in WORD format by clicking the apply button below or contact Haifa Nizar on +65 6701 1520 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1765981 (Haifa Nizar).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases