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EA Licence: 11C3793

Voice Engineer
► Telecommunication Industry ► Office Hour ► Working Location: Bendemeer Responsibilities: · Installations, configurations and maintenances of Voice Platform, SBC and Gateways. · Assist in troubleshooting and solve any issues that come up during projects · Provide assistance and advice to Tech Support team. · Develop and maintain documentation related to the installation, administration and maintenance of all systems infrastructure within the team. · Perform system back-up. · Handle and ensure all Service Requests are responded. · Conduct regular Service Request review within the team and set action plan for backlog. Requirements: · Diploma or Degree in Computer Science, Information Technology, Engineering or a related field. · Knowledge in scripting will be an added advantage. · Strong analytical skills and problem-solving skills. · Flexible and able to work under pressure to meet deadline in a fast-paced environment. · Good knowledge on telephony and data problem resolution. · Experience with BroadSoft Technology will be an advantage · Knowledge on Class 4/5 routing, features and call flows. · Knowledge in Cisco Gateway and SBC configurations and Linux administration. · Professional certification like CCNA or CCNP will be preferred · Good understanding of VOIP technology and Telecommunication knowledge. · Knowledge on communications protocols such as SIP / MGCP / ISUP / SCCP / G.711 / G.729. To apply, please visit to www.gmprecruit.com and search for Job Reference: 13734 To find out more about this opportunity, please contact Summer at summer.thung@gmprecruit.com We regret that only shortlisted candidates will be notified. GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Summer Thung | Registration No: R1871138 Contact Person: Thung, Summer - Reg.No:R1871138 (summer.thung@gmprecruit.com)    

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