Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the DBS Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.
Plan and coordinate end-to-end audits of CBG Wealth in a risk focused manner regionally, including reporting within established timelines
Evaluate the design and operating effectiveness of processes and controls and develop appropriate tests to be conducted and ascertain the level of testing required
Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis
Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing
Degree qualification, with at least 5-8 years’ experience, preferably with experience in the wealth management business
Strong understanding and working knowledge of wealth management products (such as foreign exchange, bonds, equities, derivatives, fund management products and financial structures), and product risk management
Possess a good controls mindset
Ability to work effectively with multiple priorities and to determine the most appropriate solution based on organisational and stakeholder needs
Ability to establish and maintain positive relationships with stakeholders and team mates
Self-motivated, and demonstrates the initiative & ability to work independently
Excellent oral and written communication, negotiation and presentation skills
Robust analytical skills with strong attention to detail
Professional qualifications (such as Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA) and Chartered Financial Analyst (CFA) are preferred
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named âAsia's Best Bankâ by The Banker, a member of the Financial Times group, and âBest Bank in Asia-Pacificâ by Global Finance. The bank has also been named âSafest Bank in Asiaâ by Global Finance for seven consecutive years from 2009 to 2015.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases