Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Roles and Responsibilities
Participate, analyze, and recommend security controls/processes for key projects
Able to manage and hold meaningful discussion with senior management on complex issue
Perform on-site security review for outsourcing arrangement
Provide guidance and mentoring to help develop less experienced engineers
Drive and propose security engineering requirement for new technology
Collaborate with colleagues on authentication, authorization and encryption solutions
Evaluate new technologies and processes that enhance security capabilities
Respond to information security issues during each stage of a project’s lifecycle
Zero audit issue related to security for key project (within first year) Job Dimensions
Able to track and follow up on the assigned projects
Able to clearly explain the recommended security controls/processes to the key stakeholders
Able to make use of threat modelling to provide a complete list of potential threats, assess on the risk factor and its mitigating controls
Able to creatively design and engineer security solution which balances between user experience vs the control objectives
Education and Relevant Experience
Minimum 10 years experience in the security domain and at least last 3 years in the financial industry
Bachelor’s or Master’s degree in Computer Science or equivalent
Professional certification is an added advantage
ISC² Systems Security Certified Practitioner (SSCP)
GIAC Information Security Professional (GIAC GISP)
GIAC Security Essentials (GSEC)
ISACA Certified Information Systems Auditor (CISA)
ISACA Certified Information Security Manager (CISM)
ISACA Certified in Risk and Information Systems Control (CRISC)
ISACA Certified in the Governance of Enterprise IT (CGEIT)
ISC² Certified Information Systems Security Professional (CISSP)
ISC² Certified Cloud Security Professional (CCSP)
Good networking in the security
Able to travel on need to basis
Regional experience is preferred.
Functional / Technical Competencies
Possess good technical knowledge in various security tools (end-point, network, authentication etc)
Good understanding of regulatory requirements
Knowledge of tactics, techniques, and procedures associated with malicious insider activity, organized crime/fraud groups and both state and non-state sponsored threat actors.
Able to perform coding on need-to basis to build or enhance existing security solution
Experience dealing with regulators is an added advantage
Good networking with other security professionals in the financial industry
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named âAsia's Best Bankâ by The Banker, a member of the Financial Times group, and âBest Bank in Asia-Pacificâ by Global Finance. The bank has also been named âSafest Bank in Asiaâ by Global Finance for seven consecutive years from 2009 to 2015.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases